Privacy Policy

1. Introduction

Welcome to ShowMates. ShowMates ("we," "our," "us") operates a ticket booking platform in India. This Privacy Policy outlines our practices regarding the collection, use, and protection of your personal information. By using our platform, you agree to the terms outlined in this policy.

2. Information We Collect

We may collect the following types of personal information:

• Personal Identification Information: Name, phone number, age, email address, and physical address.
• Location Data: Information about your geographical location to provide better event search results.
• Usage Data: Information collected through cookies and similar tracking technologies.
• Payment Information: Details such as credit/debit card information and billing addresses.
• Third-Party Data: Information obtained from third-party services integrated with our platform.

3. How We Collect Information

We collect information in the following ways:

• Direct Collection: We collect personal information directly from you when you register on our platform, book tickets, make payments, or communicate with us.
• Cookies: We use cookies to enhance your experience on our platform. Cookies are small files placed on your device that help us understand your preferences and usage patterns.
• Location Data: We collect location data from your device with your consent to offer more relevant event search results.
• Third-Party Services: We may receive information about you from third-party services that are integrated with our platform.

4. Use of Information

We use your personal information for the following purposes:

• To Provide and Manage Our Services: Including processing bookings, managing user accounts, and processing payments.
• To Provide Relevant Event Recommendations: Using location data to suggest events near you.
• To Communicate with You: Sending you updates, notifications, and promotional materials.
• To Improve Our Platform: Analyzing usage data to enhance the user experience.
• To Comply with Legal Obligations: Ensuring our practices align with applicable laws and regulations.

5. Sharing of Information

We do not sell your personal information to third parties. However, we may share your information with:

• Service Providers: Third-party vendors who assist us in operating our platform, providing our services, and processing payments.
• Legal Authorities: If required by law, or to protect our rights and comply with legal processes.

6. Data Security

We implement appropriate security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. This includes encryption of payment information. However, no method of transmission over the internet or electronic storage is 100% secure.

7. Your Rights

You have the right to:

• Access and Update Your Information: You can review and modify your personal information through your account settings.
• Request Deletion: You can request the deletion of your personal information, subject to legal and contractual restrictions.
• Opt-Out of Communications: You can opt-out of receiving promotional communications from us at any time.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:info@showmates.in