Terms & Conditions

Welcome to Showmates.in ("we," "our," or "us"). We value your trust and are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you use our website, mobile app, or services (collectively referred to as the "Services").
By accessing or using our Services, you consent to the practices described in this Privacy Policy. Please take a moment to review this policy carefully. If you do not agree with our practices, please do not use our Services.

1. Acceptance of Terms

By using our services, you acknowledge that you have read and understood these Terms, and you agree to be bound by them. These Terms may be updated or modified from time to time, so please review them regularly.

2. Use of Services

You may use our services for personal and non-commercial purposes. You agree not to use our services for any unlawful purpose or in a manner that violates these Terms.

3. User Accounts

To access certain features of our services, you may need to create a user account. You are responsible for maintaining the confidentiality of your account information and for all activities that occur under your account.

4. Limitation of Liability

4.1 Purchases

Showmates.in facilitates the sale of event tickets and related products or services. All transactions are subject to availability and confirmation. By making a purchase on our platform, you agree to pay the specified amount for the selected tickets or services. Payments are processed securely through authorized payment gateways. We do not store or access your payment information.

4.2 Cancellation and Refunds

Cancellation and refund policies for event tickets or services are determined by event organizers and vendors. Please review their specific terms and conditions. Showmates.in may not be responsible for issuing refunds, and any disputes regarding refunds should be resolved directly with the event organizer or vendor. We will process your refund within 5-7 working days.

5. Vendor Points

Showmates.in may allow vendors to list their products or services on our platform. Vendors are solely responsible for the accuracy of their product listings, fulfillment of orders, and customer service. Showmates.in does not endorse or guarantee the quality of vendor products or services. Vendors must adhere to our Vendor Guidelines, which may be provided separately.

6. Intellectual Property

All content and materials on Showmates.in, including text, graphics, logos, images, audio, and software, are protected by intellectual property laws. You may not use, copy, reproduce, or distribute our content without our prior written consent.

7. User-Generated Content

Users may post reviews, comments, and other content on our platform. By submitting content, you grant us a non-exclusive, royalty-free, worldwide, and perpetual license to use, modify, and distribute the content.

8. Third-Party Links and Services

Our website may contain links to third-party websites or services. We do not endorse or control these third-party sites and are not responsible for their content or practices.

9. Privacy

Your use of our services is also governed by our Privacy Policy. Please review it to understand how we collect, use, and protect your personal information.

10. Limitation of Liability

To the extent permitted by law, we shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising from your use of our services.

11. Indemnification

You agree to indemnify and hold us harmless from any claims, losses, liabilities, and expenses (including legal fees) arising out of your use of our services, violation of these Terms, or infringement of any rights of a third party.

12. Termination

We reserve the right to terminate or suspend your access to our services at our discretion, without notice and for any reason, including violation of these Terms.

13. Governing Law

These Terms are governed by and construed in accordance with the laws of [Jurisdiction], without regard to its conflict of law principles.

14. Contact Us

If you have any questions or concerns about these Terms and Conditions, please contact us at info@showmates.in. Thank you for using Showmates.in. We hope you enjoy your experience!